Privacy Policy
At Kifaru Quest Safaris, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or book our travel services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Nationality
- Travel dates and itinerary preferences
- Passport details (when required for bookings)
- Emergency contact information
- Payment and billing information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and manage safari and travel bookings.
- Respond to inquiries and provide customer support.
- Customize your travel itinerary.
- Process payments.
- Send booking confirmations and travel documents.
- Improve our website and services.
- Send promotional offers and newsletters (only if you have opted in).
- Comply with legal and regulatory requirements.
3. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us understand how visitors use our website, remember preferences, and improve website performance.
You can disable cookies through your browser settings, although some features of the website may not function properly.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
- Hotels and lodges
- Airlines
- National parks and conservation authorities
- Transport providers
- Professional safari guides
- Payment processing providers
- Government authorities where legally required
All third parties are expected to protect your information and use it only for the intended purpose.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services.
- Meet legal, accounting, and tax obligations.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required, it is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Restrict or object to certain processing activities.
- Withdraw consent for marketing communications at any time.
- Request a copy of the personal data we hold about you.
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our services are not directed toward children under the age of 18 without the consent or supervision of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate authorization.
10. International Data Transfers
As we serve international travelers, your information may be processed in countries outside your country of residence where necessary to provide our services. We take reasonable measures to ensure your data remains protected.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Kifaru Quest Safaris
Email: info@kifaruquestsafaris.com
Phone: +255 752 167 893
Address: P.O. Box 2030, Sekei, Arusha, Tanzania